Frequently Asked Questions
Everything you need to know about your next favorite cap.
How do I determine my correct hat size?
We provide a comprehensive size guide on every product page. Use a soft measuring tape to measure the circumference of your head about a half-inch above your ears to find your perfect fit in centimeters or inches.
What is your return policy for limited edition drops?
We accept returns within 30 days of delivery, provided the hat is unworn, the stickers are intact, and it is in its original packaging. Please note that some exclusive 'Final Sale' drops may not be eligible for return.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your package's journey.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How should I clean and maintain my hat?
To preserve the shape and fabric, we recommend spot cleaning with a damp cloth and mild detergent. Avoid machine washing or submerging the brim in water, as this can cause warping.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.